Company Policies
Data Collection
We collect personal information for the purpose of providing you with our basketball development programs and services. Your data is securely stored and used as outlined in our privacy policy.
Information Usage
The information we gather is used to personalize your experience, improve our services, and communicate with you effectively. We respect your privacy and ensure data security.
Data Protection
We prioritize the security of your personal information and employ measures to prevent unauthorized access, disclosure, or alteration. Your data is safe with us.
Cookie Policy
Our website uses cookies to enhance user experience. By continuing to browse our site, you agree to our cookie usage as detailed in our privacy policy.
Third-Party Disclosure
We do not sell, trade, or transfer your personal information to outside parties. Your data is only shared with trusted partners who help us in delivering our services.
Complaints Procedure
At Ubuntu Basketball, we are committed to ensuring the highest level of satisfaction for our players, parents, and partners. Should you have any concerns or complaints regarding our services, we encourage you to first discuss the issue directly with the coach or staff member involved. If the matter remains unresolved, please submit a formal written complaint via email to info@ubuntu.basketball. We aim to acknowledge all complaints within 48 hours and will work towards a resolution within 7 working days. Your feedback is invaluable in helping us improve our services and create a positive experience for everyone involved.
Opt-Out Options
You have the right to opt-out of certain data collection and communication methods. Learn more about how to manage your privacy preferences by reading our policy.